Newsletter Tier Comparison

Essentials

• Custom company branding, logo, and colors

• 5 curated (done for you) sections

• Option to rotate sections

• Newsletter link sent directly to your contact person

• 1 revision (on first issue only)

• Custom company branding, logo, and colors

• Pick any 5 sections from curated or custom categories

• Link sent to contact person, or directly to your team of agents via Constant Contact*

• up to 2 revisions per issue

• 3 Back-end form creations

• Custom company branding, logo, and colors

• Pick any 6 sections from curated or custom categories

• Sent directly to your team of agents via Constant Contact*

• up to 3 revisions per issue

• 4 Back-end form creations and complete management

• Performance insights & recommendation

Custom

Strategic

$79 per issue

$129 per issue

$199 per issue

Curated Section Options (Tier 1)

Custom Section Options (Tier 2 & 3)

• Why Your Work Matters

• Service/Sales Tip

• Inspirational Message

• Remote Work Tips

• Trivia/Brain Teaser

• Recipe of the Week

• Featured Book/Podcast

• Wellness Content

• Tech Tips

• Your AI Edge

• Agent Spotlight (get to know you)

• Leadership Spotlight (get to know you)

• Monthly/Quarterly Contests

• Agent Shoutouts/Rockstar Row

• Company News

• Training Updates

• Customer Kudos

• Quick Reminders/Best Practices

• Inspiration Message (Custom)

• Milestone Announcements

• Mini Poll/Survey

• Other

* Constant Contact subscription required for Strategic tier ($12.99/mo), Optional for Custom Tier.

Best for small teams who want curated, done-for-you content

Best for teams who want more flexibility and input

Best for companies that want full-service engagement and insights

Delivered weekly - billed monthly or annually

Delivered weekly - billed monthly or annually

Delivered weekly - billed monthly or annually

Choose the right internal newsletter plan for your call center — from curated content to full strategic engagement.