woman in black headphones holding black and silver headphones
woman in black headphones holding black and silver headphones

About Us

Unlike generic marketing agencies or DIY newsletter platforms, Agent Impact Solutions specializes exclusively in done-for-you newsletters designed to boost call center engagement and retention.

We understand the unique challenges that remote call centers face in staying connected and keeping agents engaged, so we don’t just send emails - we craft consistent, branded communications that motivate agents, celebrate wins, and strengthen connections across teams.

Every issue is written, designed, and delivered for you, so your leaders can focus on results, not content creation.


Our mission

To help call centers create stronger, more connected teams through meaningful communication.


We design and deliver done-for-you newsletters that motivate agents, celebrate success, and make every team member feel valued - improving engagement and retention one message at a time.

Our vision

To transform the call center experience by turning internal communication into a powerful tool for culture, connection, and long-term employee satisfaction.


We envision a future where every call center leader has the resources and support to inspire their teams and reduce turnover through authentic, consistent communication.