A Simple Way to Improve Agent Retention
If you’ve been reading the Agent Retention Brief, here's a simple way you can bring those ideas into your team each week with a fully managed internal newsletter.
Keep agents informed and aligned
Build consistent recognition into your team culture
Give agents a voice through simple, interactive sections
Improve engagement without adding more to your workload
Get optional insights into what your team actually responds to
What you'll get
Choose the Right Level of Support for Your Team
Essentials
Custom company branding, logo, and colors
5 curated (done for you) sections
Option to rotate sections
Newsletter link sent directly to your contact person
1 revision (on first issue only)
Custom company branding, logo, and colors
Pick any 5 sections from curated or custom categories
Link sent to contact person, or directly to your team of agents via Constant Contact*
up to 2 revisions per issue
3 Back-end form creations
Custom company branding, logo, and colors
Pick any 6 sections from curated or custom categories
Sent directly to your team of agents via Constant Contact*
up to 3 revisions per issue
4 Back-end form creations and complete management
Performance insights & recommendation
Custom
Strategic
$79 per issue
$129 per issue
$199 per issue
Curated Section Options (Tier 1)
Custom Section Options (Tier 2 & 3)
Why Your Work Matters
Service/Sales Tip
Inspirational Message
Remote Work Tips
Trivia/Brain Teaser
Recipe of the Week
Featured Book/Podcast
Wellness Content
Tech Tips
Your AI Edge
Agent Spotlight (get to know you)
Leadership Spotlight (get to know you)
Monthly/Quarterly Contests
Agent Shoutouts/Rockstar Row
Company News
Training Updates
Customer Kudos
Quick Reminders/Best Practices
Inspiration Message (Custom)
Milestone Announcements
Mini Poll/Survey
Other
* Constant Contact subscription required for Strategic tier ($12.99/mo), Optional for Custom Tier.
Best for small teams who want curated, done-for-you content
Best for teams who want more flexibility and input
Best for companies that want full-service engagement and insights
Delivered weekly - billed monthly or annually
Delivered weekly - billed monthly or annually
Delivered weekly - billed monthly or annually
Whether you want simple, consistent communication or a full engagement system, there’s an option that fits.
Here's how you can get started
Your partner in call center engagement.
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